
How to Interview Potential Employees or Contractors – A Systems Thinking Approach
Hiring people is one of the most important things you’ll do as a business owner or team leader. Do it well and you’ll reap the benefits for years to come. Do it poorly and you’ll be paying the price of extra stress, long weekends, and lots of frustration. Interviewing is a key part to hiring,

How to Hire Employees and Others Into Your Business
Hey, everyone. It’s Brian back again. I’m covering people systems today. More specifically, I’m covering the first phase of the people resource lifecycle in your business which is hiring. I’m not just talking about full-time hires to your business. I talked a little bit about this last week. I want to touch on it again

Hiring and Managing People in your Business
Hey everybody. This is Brian, back again with another topic to help you optimize your business to get better outcomes. I’m super excited about the topic this week and what I’ll cover the next few weeks which will tie into it. It’s one of my favorite aspects of business. This week’s topic is people management.

How to use Change Management for Better Business Optimization
Hey folks, it’s Brian back again for a new weekly topic. Today I’m going to cover an important topic related to process improvement and optimizing systems within your business. This topic is change management. Change management is really about looking at changes that you’re making in your business and making sure that the right people

How to Automate Business Processes
Hey folks! It’s another week and another topic related to systems thinking. This week we are going to talk about how to automate a business process. I’m going to give you a framework you can use so that you can look at what you’re doing and identify where and how you want to automate processes.https://youtu.be/wKzShQds1Ck

How to Improve Business Processes – a Mental Model
Hey folks! Today I want to talk some about how to improve business processes. I’ll cover the mental model that I use any time I’m trying to improve a process. Improving business processes and systems is how you get more efficient, and that efficiency is going to help you save time, save money, get more

Using a SIPOC to Improve Your Business
Today I am covering another systems thinking tool called the SIPOC. This is a tool that I was introduced to during my Six Sigma days when I went through the process of getting Six Sigma certified. It’s one of the main tools that’s used in the world of Six Sigma. It’s used as a process

Using a Swimlane Diagram to Improve Your Business
Hey folks, it’s Brian back again with more tools, tips, and information on how you can Optimize for Outcomes in your business. This week we’re going to talk about another tool. The tool this week is the swimlane diagram. This is a tool I used a lot in my corporate career and have used it

Root Cause Analysis and the Five Whys
It’s a new week and a new topic. This week we’re going to talk about root cause analysis. At its highest level, root cause analysis is about digging down into a problem or an issue that you’re having to understand what really is causing that issue. It’s understanding the cause versus understanding the symptoms. Anytime

Effectiveness vs Efficiency – Know the Difference
Today we’re going to talk about effectiveness versus efficiency. This is something that I often have to educate my customers on and a lot of people have either misunderstanding or they use these words interchangeably. They really are two different things so I want to help you understand why they’re different and why that matters

Using a Time Study to Improve Hiring In Your Business
I’ve been talking about time studies this week and want to dive in further on how to use a time study to better manage employees in your business. As a quick recap, a time study is an exercise you do for a week or two where you’re tracking the time you spend on different activities

What is a Time Study and How Can it Help Your Business?
One of the biggest resources used by any business is the hours spent by employees, contractors, and owners on the business. Because of this, it’s also one of the biggest areas with opportunities for reducing costs and making the business more efficient. With all the Clients I work one on one with, about 80% of